Pocket Safari Casino Review

Hop on the safari ride at PocketSafari…if you’re in the mood for a very average online casino. That isn’t the site’s slogan, but after giving this casino a shot, we’ve determined that it should be. PocketSafari, which isn’t available to gamblers in the US, is as average as they come.

Average isn’t horrible, so PocketSafari has that going for it. But who really wants to gamble at an average site when there are so many top-notch internet casinos out there? That would be like eating a Big Mac at McDonald’s over a juicy prime rib at a fancy restaurant. We thought we were going to love this site before we downloaded the software and made our first deposit. Unfortunately, it was mostly a waste of time. Nothing really stood out to us that wowed us. The entire experience was just kind of meh.

PocketSafari is a newish online casino that offers numerous slot machines, live dealer games, and table games. At first glance, it looks like a great place to gamble. But, as you’re going to learn in this review, looks can be deceiving.

Bonuses Leave a Lot to Be Desired

If you’ve read any of our other reviews, you know we frown upon sites that don’t offer players top-notch bonuses. Unfortunately, you just don’t get that at PocketSafari. The bonuses change from time to time, but the casino typically offers a 50 percent match bonus on first deposits. That’s simply not good enough. We prefer sites that give 100 percent match bonuses every time on the initial deposit. It’s fine if the reload bonuses are at 50 percent, but new customers deserve better.

Some Worthwhile Promotions

Things at PocketSafari aren’t all bad. The site actually does have some cool features, mostly in the promotions department. First off, along with your initial deposit, you’ll receive many free spins on popular slot machines such as Cleopatra and Starburst. But here’s the thing: even though promotions such as these are nice, you can find similar offers at the top online casinos. PocketSafari also has a VIP program for those who deposit at least £2,000 or the currency equivalent. You get benefits such as free gifts, a personal account manager, and higher deposit limits. Again, though, this is a standard VIP program – nothing more, nothing less.

Solid Selection of Games Played on Shaky Software

At nearly every online gambling site that claims to be a "full-service" casino (i.e. one that offers a wide range of games), you'll find plenty of games. PocketSafari has an average selection of slot machines in terms of quality, but it is a little light on quantity.

While it does have popular games such as Ghostbusters, 88 Fortunes, and 100 Pandas, there are far fewer slot machines here than at many other online casinos, which is a bit disappointing. Still, PocketSafari also has a quality selection of table games, from blackjack and roulette to Caribbean stud poker and baccarat. Even though we’re totally cool with the games, the software is merely average. The graphics are so-so, and in typical NextGen Gaming fashion, the software could use an upgrade.

Accessible on Mobile Devices

Another positive feature about PocketSafari is that you can pick a phone out of your pocket and gamble. This online casino is fully accessible on mobile devices such as iPads and smartphones, as well as on laptop and desktop computer. We aren’t here just to bash this online casino. It has some positive aspects to it too, which is why we give it a 5/10 instead of a 1,2,3, or 4.

The problem is PocketSafari hangs its hat on being better than some absolute garbage online casinos as its main selling point. That’s like bragging about being better than the United States in football – it’s really not impressive.

Best to Use Live Chat Feature to Contact Customer Support

If you have a question or a problem and need to communicate with customer support, we suggest using the “Live Help” option. You will only wait 5-10 minutes before receiving assistance. Unfortunately, the live chat reps aren’t always helpful. What’s more is that even though the casino claims to have 24-hour email service, you’ll be lucky to get a response to your emails before the following day – which is quite frustrating. If all else fails, they have a telephone customer service line which is available between 08:00-00:00 GMT/BST.

Deposits and Withdrawals Can Be a Pain

It’s not always easy, nor is it efficient, to make a deposit or withdrawal at PocketSafari. Our first deposit was smooth, but we had some issues getting the reload through. The problem wasn’t on our end, but it had to do with some sort of glitch with the site’s software – yet another frustrating incident that happened during our trial run.

The good news is that if you don’t take our advice and avoid this site, there are many payment options to choose from, including Visa and Mastercard debit and credit cards. With that said, you’re likely to run into some issues when you make a deposit or request a cashout.

There Are Better Places to Play

Going back to an analogy we made earlier, you have a choice to make. Do you want to indulge in a Big Mac or a juicy cut of prime rib? If you chose the latter, well, more power to you. We don’t like to judge, but we certainly question your taste in food.

PocketSafari is the Big Mac of online gambling. It’s decent once in a while, but it doesn’t have anything special going for it. Some other sites, on the other hand, are the prime rib of the internet gambling industry since they’ve got more to offer. It’s your choice. Do you want average, or do you want the cream of the crop? If you chose the latter, you should check out our reviews on the top online casinos. We’ll show you some casinos that know how to take care of their customers.