EuroMoon Casino Review

EuroMoon Casino is an online gambling website managed by the Game Tech Group with a slick and dark interface which pays homage to some of the landmarks of major European cities. However, a panorama which includes the Eiffel Tower and the London Eye isn't the making of a good online casino, but rather it is the variety of slot machines and quality of the service that matters. So how does this website fare?

Well, on the fun front, players can expect to find plenty of gambling entertainment with hundreds of slot machines on display from a vast variety of software providers, as well as a fair few classic casino games. It is a different story when it comes to this casino's reputation with its customers, however, since it has been on the end of some worrying complaints in recent times. Also, players can also expect to wait up to 5 days for payments to be processed, which is quite slow by normal industry standards.

If players do want to create an account here, then they will benefit from a 200% welcome bonus (up to €1,000). However, bettors who are based in countries such as the USA, Turkey, Israel and Singapore are prohibited from creating an account.

The Story Behind EuroMoon

This website is still fairly new to the internet betting circuit, having only opened its virtual doors to the world's gamblers in 2015. The service is operated by Game Tech Group, which is a Curacao based company which owns a number of other brands such as  Atlantic Casino, Parklane Casino, Casino Triomphe. However, it would seem that EuroMoon Casino is at the bottom of the bunch with a somewhat unsavoury reputation with the punters in its short life span.

Some isolated instances appear to concern technical issues which resulted in loss of winnings, however the majority of problems stem from one of the clauses in the casino's terms and conditions. This stipulates that players cannot place wagers equal to or in excess of 30% of the deposit that is currently being played with. So, essentially, players are limited to not placing large sums of money in any single bet. While this is perhaps a bit unorthodox, the casino does make it clear in the terms, and they have been quick to point this out in response to any customers with complaints regarding the issue.

Prospective players who can cope with the 30% wagering limit can take some reassurance that this casino service is fully licensed under the Government of Curacao, meaning that there is a legal safety net to fall back onto should any serious issues arise. Also, the website does show a RNG certificate from Gaming Labs International to verify the fairness of its games, although it only applies to slot machines provided by BetSoft.

Multilingual Support Service   

This casino lives up to its name by offering its service in a variety of European languages such as English, German, Spanish, Italian, French, Finnish, Swedish, Russian, Danish and Norwegian. The website also features a range of multilingual support channels, including a 24/7 live chat portal, should players need to get in touch with the casino directly.

Hundreds of Slot Machines

Despite all of the customer complaints, EuroMoon Casino certainly puts on a good show when it comes to the spread of slot machines on display. In fact, there are over 300 slots in the casino's lobby from a range of software providers such as NetEnt, BetSoft, NextGen, Amaya, Amatic, Thunderkick, GS (GameScale), 1x2 Gaming, Lightning Box and Nektan. Therefore, spinning enthusiasts of every taste and experience level should be able to find something exciting to enjoy.

Among the collection, there are some 3-reel games by GS software with simple yet fun themes such as Fashion Slots, Motor Slots and Cosmo Slot as well a truly retro classic called Cash Machine. However, the best entertainment is surely found in the 5-reel video slot section, with all sorts of popular titles and hidden gems on offer. NetEnt, NextGen and BetSoft serve up some 3D animated adventures in Hook's Heroes, The Tipsy Tourist and A Dragon's Story, while Amaya offers some superhero spins with Superman, Wonder Woman and The Flash.

Those software providers are fairly popular, so well-spun players may be familiar with many of their games. However, more those game-makers tend to release new games on a regular basis, so there should always be something new to try out. But if you are really looking for something different, then you can check out the 5-reel slots offered by up and coming software providers like Thunderkick and Nektan, who offer many mobile friendly games such as Cave Raiders and 1429: Uncharted Seas.

Players can also try out their luck with a small range of progressive jackpots from Betsoft such as Tycoons, Greedy Goblins and At The Copa.

Classic Casino Games

EuroMoon Casino isn't just about the slots, because gamblers who are looking for something authentic casino action can enjoy a variety of blackjack and roulette tables as well as virtual versions of pontoon, baccarat and red dog. There are even some “action games” such as Virtual Racebook 3D and Fortune Wheel.

Limited and Slow Withdrawals

It might seem like this casino is specifically tailored to the European betting circuit, but it still offers plenty of scope for players across the world to play thanks to a number of international currencies and globally friendly payment methods. The options for deposits and withdrawals depends on the country from which you are betting, but all of the popular methods are present such as Visa, Mastercard, Maestro and Visa Electron cards, as well as e-wallets like Clickandbuy, Neteller, and Skrill. Players can also use pre-paid card and vouchers such as Paysafecardor Entropay and many country appropriate instant banking methods.

All withdrawals are subject to a minimum limit of €100, while no more than €5,000 can be cashed out per month. Plus, the casino operates a withdrawal pending period that could last up to 5 days before payments are sent to be processed by the external payment processor.

Whopper of a Welcome Bonus

Let's face it, with a 30% maximum bet limit and slow withdrawal times, EuroMoon Casino could use a hefty welcome bonus to give prospective players an incentive to sign up. Fortunately, that is exactly what is offered with a 200% first deposit match bonus worth up to €1,000.

That said, players will have to wager the bonus along with the deposited amount by at least 33x before they can withdraw any winnings. Also, players should note that deposits made with Neteller, Skrill, Giropay, Sofort and PostePay will add an additional 15% bonus up to a further €1,000 which will incur 25x wagering requirements of the bonus and deposit amounts.

Pocket-Sized Casino

Players can keep on spinning no matter where they go with this casino's mobile app – as long as they don't go into the middle of a forest where they is no data connection! The mobile website is optimised for mobile operating systems such as iOS, Android, Windows Phone and Linux Phone.

Good Value for Entertainment, Bad Value for Betting

If you were to look at EuroMoon Casino strictly from an entertainment angle, then the online gambling platform would be up there with the very best in the business. That is because there are absolutely loads of slot machines and other games available to satisfy pretty much every gambling desire.

However, when it comes to more serious matters, this service does have some niggling issues. First of all, the casino's payment process is slow and limited to high minimum and low maximum withdrawals. Secondly, there have been a number of angry customer complaints regarding EuroMoon Casino's policy which limits players to wagers which are lower 30% of their betting balance. Although, in fairness to the casino, this regulation is clearly stated in the terms and conditions.