Casino: | Ballet Bingo |
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Website: | www.balletbingo.com |
Established: | 2016 |
License: | Curacao e-Gaming Regulatory Authorities |
Software: | Casino Technology, Microgaming |
Compatibility: | Windows, Mac |
Deposits: | |
Languages: | |
Support: | Email, Phone |
Currencies: | EUR, NOK |
Ballet Bingo isn’t a place for flamboyant dancing, it’s a website that offers players the chance to enjoy online casino and bingo.
The site is owned by Functional Games SA Casino, who own a fair number of other online casinos including Relax Bingo, Play Pluto, Bens Bingo and Adriana Bingo.
The site is licensed and regulated by eCuracao Gaming, with their offices based in the island of Curacao – which is located just off the coast of South America. Despite its geographical distance from Europe, many players can enjoy the site.
However, many players who are based in Europe can’t create an account with Ballet Bingo due to individual licenses restrictions. Some of these countries include Spain, Belgium, Germany, France and Portugal among others. In truth, we’re sure many players from these countries won’t be too disappointed by the fact they can’t register.
The website (unsurprising, considering the name) has created a template that has the elegant female touch. The logo of the site is of a glamourous animated dancer doing ballet and looking graceful. The colour template of the site is pink, with the header of the page being a darker shade of pink than the background to the main section.
The footer, which is where most players believe is where all the boring information is displayed, has a black background – perhaps Ballet Bingo think it’s tedious too. Located in this section is information about how the website is powered, with the payment section of the site being completed by EU company – Technical Consulting and Management Solutions, who are based in England.
Despite all this, there are no links to certificates confirming the online casinos safety and fairness in its in-play games. The only certificates it does display is ensuring players are aged 18+, a link to its parent company’s website and a link to Aberrant software’s site – a concern that many eagle eyed players will notice when visiting the website.
There is a drop down menu for players though where they can choose the language they want the website to be in, with the options being: English, Finnish, Norwegian or Swedish.
Those bingo or casino players who like to enjoy their favourite games on the go can do so thanks to the site being available for mobile devices. However, none of the titles available on the site can be trailed in demo mode, only for those playing real money and with a registered account. Those looking to visit the site and trial the games first can’t, so it’s best not to waste players’ time.
Bingo players will enjoy the selection offered to them on Ballet Bingo. Despite their only being 75 and 90 ball rooms on offer on the site, the varieties of these games are huge. They differ in the jackpots that they offer, the pot which could be divided up to players who get themselves a line or two – or even a full house. Plus, the amount it costs to buy a card – with buy in prices ranging from €0.01 each to €2.
There are also chat moderators who occasionally operate in some of the rooms, with links to their profiles in the Bingo section of the site. As such, players can check out their profiles and see if they sound like someone they would want to have a gossip and a giggle with while enjoying the communal game that is bingo.
Registered members can hover their cursors over the games to see who the chat host is that is operating that room at that time. Unfortunately, there aren’t many of them so not all rooms have chat hosts in them. Those that do, though, sometimes run competitions and games in them – so do check them out if bingo is your thing!
Casino players will be drawn to the Casino tab on Ballet Bingo’s website. In truth, the selection is pretty limited with the games being developed by just Aberrant and Microgaming.
The most popular titles according to the website currently are all in fact developed by Aberrant, these being: Puppy Paws, Maui Madness, Viking Voyage and Zodiac Revolution.
At the time of writing, there was no Live Casino offering to players. Not only that, but there aren’t many progressive jackpots available on the site for those looking to get themselves a huge win.
Overall, it means players who enjoy table based games and big wins will struggle to enjoy a website which doesn’t cater for those interests. Ballet Bingo is mainly about slots bingo.
Trying to find the promotions on offer on the website is a bit like a needle in a hay stack. The welcome offer isn’t difficult to learn what it is, with it dominating what the banner of the home page says. After registering, players will get a €10 no deposit bonus, and once that has been spent, their first deposit will be doubled.
However, after this offer, players will have to dig around as they search for ore offers. Located in the Bingo section of the site, there is information advertising that ‘VIP’ players can get a 20% bonus on all deposits. This offer runs across most weekends in certain games – but no information is provided though for what members have to do to warrant themselves being very important. This is further evidence of the site’s poor communication – even though the promotion is good!
Type | Amount | Match | Playthrough | Claim |
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No Deposit | €10 | - | 40x | Claim Bonus |
In terms of payment methods, many of the leading internet banking companies have allowed their methods to be used on the site. These including Visa, MasterCard and online bank transfer.
Unfortunately, there are slightly fewer options in terms of withdrawing winnings, but still there are enough to ensure players can collect their winnings by a method they are likely to use and trust. The whole site is encrypted by SSL software, therefore players’ banking details and private account information will be kept out of reach of third parties.
All in all, Ballet Bingo’s payment methods are good.
Now, this is where Ballet Bingo really lets itself down. Imagine having to star in a ballet show, but there is no teacher to help guide you through the painful and demanding process. This is exactly what Ballet Bingo do to their own players.
Members can only contact the team via email, which is ([email protected]). This will allow them to get a support ticket and contact the team regarding any issues they may be dealing with. With the support team being shared across all of Functional Games’ websites, response times might be lengthy.
Add the fact there is no live chat or phone number to call for those dealing with more serious issues, making for a frustrating and annoying experience for those facing issues. Ballet Bingo needs to do more regarding their support team, it is amateurish at best.
Ballet Bingo fails to inspire a put a spring in players’ step. The limited number of games and serious lack of support can make for a bad experience for European casino or bingo players. In reality, Bingo is the only reason why players would register with the site, if you’re not a fan of chasing a full house – don’t bother registering with Ballet Bingo.
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