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Casino: | Mongoose Casino |
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Website: | www.mongoosecasino.com |
Established: | 2015 |
License: | MGA |
Software: | Big Time Gaming, iSoftBet, NetEnt, Pragmatic Play |
Compatibility: | Android, iPad, iPhone, Windows, Mac |
Deposits: | |
Languages: | |
Support: | Chat, Email |
Currencies: | EUR |
Mongoose online casino was launched in 2015 and claims to be the number one place to enjoy online casino. To back up this confident statement, members will be able to access a games lobby that features over 1,000 titles, therefore ensuing that all preferences are catered for on the Mongoose platform. This games lobby includes live casino.
To go alongside their large games lobby, members might go wild for their promotions and offers pages that include a welcome bonus for newbies and a range of programmes that will keep existing players coming back for more. These feature cashback deals where they give something back to members, ideal for those that like to be made to feel special.
The platform itself is owned by Rock Interactive Limited, a relative small company that is based in Malta. As a result of where they are based, the Mongoose casino is fully licensed and certified as being safe by the Malta Gaming Authority. For those who are new to online casino, the MGA is widely respected and regarded as being one of the toughest and most demanding regulators in the industry.
They are regularly raising the bar for what their online casino platforms have to do to be certified as being safe, something that will be great news for players. In fact, this means that those platforms that are regulated by the MGA are definitely sure to be safe, news that will be music to players’ ears no doubt. As a result, Mongoose Casino can certainly be trusted as being safe for its members to enjoy.
The platform has made a conscious effort to be active and available to follow and interact with on social media. However, this is a real problem as they have clearly decided against using it as they have failed to tweet or update their Facebook status in a long period of time. This clearly goes against their plan of trying to be available to interact with and engage on these popular platforms. Those at Rock Interactive created a plan to use it but have instead decided against using it. As a result, it seems as though they’ve decided against updating these and meaning it’s not worth players following or liking, which is a shame as it can be a useful way for a casino to engage with their players.
The website in general is pretty easy to navigate, with members able to access a number of casino games straight from the home page. Interestingly, on the right-hand side of the home page features a scrolling ticker of what other players are doing on site. This can be either good or bad, depending on what levels of privacy players want when logging on to the Mongoose platform. It can be good for those who are new to the site, as it allows them to see what titles other members are playing, what games members might be winning on and therefore are worth playing themselves. It’s a useful inclusion for the site, albeit a bit of an odd one.
The games lobby is effectively the home page on the Mongoose casino, which players will no doubt be pleased with as they can instantly enjoy the platforms titles. Interestingly when displaying the website’s games that members can play, they have a small mobile phone icon that is shown on the games that are available on the go via the platform’s very own mobile website.
This is a good feature, but it is a real shame that the site hasn’t got all of its games available on mobile devices, as some players won’t be able to play the games they want to. However, this is due to the fact they are partnered with a number of developers, and it’s they who are responsible as to whether a game is mobile friendly or not. The list of game developers that are partnered with the Mongoose Casino website is extensive, with popular companies including NetEnt, iSoftBet, Pragmatic Play and Big Time Gaming just some of them.
With there being over 1,000 games that members can access on the site, there are plenty of slots and table games that members can choose from. Varying in their in-play bonus features, themes and how likely it is to win some money playing them – there is something for everyone in the Mongoose Casino games lobby. Unfortunately, despite their being a huge selection of virtual games for members to enjoy, there are just the six live casino titles that can be accessed on the platform. These include roulette, blackjack and variations of poker, so all the classics feature, it’s just a shame there are such a small number of them on a site that has such a big games lobby. The Mongoose can do better here.
New players will certainly be treated to a healthy range of offers when they register with the Mongoose casino. In fact, for doing just that, registering, players will be treated to a €3 no deposit bonus that they can use to trial all of the platforms’ games. Then, those who decide to make a deposit on the platform will be able to activate a 100% bonus worth up to €200. Those that deposit that amount will have €400 to play with, even though they spent just half of that – a deal worth going wild for! Those that are registered with the site and therefore can’t claim this deal, can settle for two offers, one being a birthday bonus and the other a cashback program. Certainly, the latter of these will appeal to the majority.
Type | Amount | Match | Playthrough | Claim |
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Sign Up Bonus | €3 | N/A | 45x | Claim Bonus |
1st Deposit | up to €200 | 100% | 45x | Claim Bonus |
The Mongoose Casino has also gone a long way to make it extremely easy for its members to learn about the deposit and withdrawal methods available to them. These include credit/debit cards as well as eWallet companies, all of them being instant to deposit. Whilst withdrawing winnings, or as the site calls ‘Cash Out’, the quickest way to withdraw is by using Skrill, Neteller or ecoPayz.
In terms of customer support, players can email the team at any time, or phone them via a number that will be answered during 2pm and 11pm (CET). In the bottom right-hand corner of the screen is a live chat service, which players can use to instantly get help from the support team, should they need it.
In conclusion, there is a lot to be impressed about when it comes to the Mongoose Casino. They have a huge selection of games for its players to enjoy, each being provided by a variety of successful developers. Throw in their offers and customer support time frames and it’s easy to see why players are having a wild time on this online casino. They could do things better, especially their small number of live casino rooms for members, but they’ve done more than enough to make it a fun place to play.
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