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Casino: | SetantaBet Casino |
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Website: | www.setantabet.com |
Established: | 2010 |
License: | Isle of Man Gaming Supervision Commission, United Kingdom Gambling Commission (UKGC) |
Software: | Amaya, Microgaming |
Compatibility: | Android, iPad, iPhone, Windows, Mac, Samsung Galaxy Tab, Kindle |
Deposits: | |
Languages: | |
Support: | Chat, Email, Phone |
Currencies: | EUR, GBP |
SetantaBet Casino is operated by TGP Europe Ltd. Setanta has most of its background in the sports betting industry and has only recently begun its online casino adventure.
It is the sister site to JenningsBet and as of January 2016, both sites have been updated with a range of content, features and offers that should entice casino players to the site in the near future. The Setanta brand was formed in 1992 and has Sports channels currently operating in the USA, Canada, Australia and some countries in Africa.
Setanta used to have a channel functioning in the UK but that has since seized to exist due to a lack of funding and customers. Its Casino website was launched in 2010. TGP Europe are licensed and regulated by the UK Gambling Commission, whilst the company is operated and based in the Isle of Man.
The Casino site is being powered by popular casino companies including: Microgaming, Multi Slot, NextGen Gaming and Amaya. The site is currently only available in English and the only currencies being accepted by the site is British Sterling and Euros, although the company should be available to wider jurisdictions in the near future. It is not available for players in the United States.
The design of the homepage is partnering the sports format and colour scheme. Yellow and Black are the main colour themes and it makes the site easy to use and simple to navigate.
The customer service team on SetantaBet Casino are available 24/7 to answer any queries players may have. They can be accessed via a Live Chat option – which can be easily found on the website as it automatically pops up on the right hand side of the page – or by email and telephone. SetantaBet’s website boasts that players’ emails should be replied to within 10 hours. On top of that, players can also write to the team via post, this will obviously mean that the customers query will take longer to resolve and should only be used in more serious circumstances. The address that players should send to is displayed on the ‘Contact Us’ page on SetantaBet’s casino website.
Despite SetantaBet Casino being a predominantly a sports betting company – they offer a range of sports themed games in a casino format. Players can stake on a variety of sports including, football, darts, golf, and horse racing.
On top of this great USP that Setanta can boast – players can also enjoy a handful of scratch cards on the site. These are: Battleships, Box 13, Munny Munch, Poker Showdown, the Wadfather and Zombieville. This is a clever addition by SetantaBet as they recognise that scratch cards are becoming more popular on online casino.
There are currently 77 slot games available on SetantaBet. These slots have different popularity in terms of how many other websites have them available on their platforms, for example the Microgaming hit Bridesmaids is available on SetantaBet. Other famous titles include Game of Thrones and Battlestar Galactica – as well as less known titles including Cashapillar and Bank Robery amongst others.
As well as the range of slot games that SetantaBet can boast, they currently have four table games that their members can enjoy playing. These are Blackjack Multi-hand, Blackjack single hand, Roulette and Roulette single zero.
It’s important to stress that at the time of writing this, the site is working on uploading a Live Casino and Poker section to its site. This shows their inexperience in the online casino market, but the fact they’re working on creating these two innovative and modern ways of playing casino games shows they’re willing to make it work.
Until then though, the lack of options available to players right now is a concern for those thinking of registering to the site right now.
SetantaBet covers its whole website with bank -ike encryption, this ensures that players’ personal data such as credit card numbers will be kept private at all times. Deposits in to players’ account and withdrawals can be completed using reliable methods including Neteller, Skrill, Visa or MasterCard. The withdrawal minimum and maximum across the whole site is £5 and £5000 respectively per day, whilst players will need to prove themselves via displaying documents that prove it is them – such documents could include a copy of players’ passport, a copy of a credit or debit card or a copy of the players’ address.
More detailed information about this process can be found on the ‘Deposits & Withdrawal’ section of the website.
This is where SetantaBet really lets itself down as they’re currently offering no promotions to players. The company has been active for six years and yes, it may be undergoing a serious facelift at the moment, but the lack of promotions to entice players to the site is a terrible mistake.
Casino players, who are prepared to wait it out to see if new offers do eventually become active, have been advised to regularly check up on the promotions page on the site as there will be the place to see if anything does happen on the offers front. Don’t put your mortgage on it happening anytime soon though.
Like promotions, there is currently no loyalty scheme to reward players for choosing SetantaBet over its competition. This, like the lack of offers, gives off the impression that SetantaBet are only after players’ money and are willing to do very little in trying to entice them to the site. This is a serious failure on SetantaBet’s part and something they need to address immediately.
It is amateurish to offer games without any promotions and will put an awful lot of casino players off from registering to the site when they could visit other websites, play the same free slot machines and get bonus upgrades. Until SetantaBet change this policy of offering no promotions and no rewards system then the site is going to struggle to compete with its competition.
Despite the negativity surrounding the lack of offers and promotions, the website does allow its players to play on the go using their mobile devices. There is no need to download any software to play the games on any device, whether that is on the computer or on a mobile device.
As well as that, players can play the games in a demo mode before opting to stake on the games. This is a successful addition to SetantaBet’s website as it allows customers to get a feel for a game, it’s rules and ultimately decide for themselves whether they enjoy playing it or not.
This is a positive and credit to SetantaBet for offering mobile play as well as a demo mode, but the lack of offers and promotions make it a website that looks like it needs to do a lot more before being one online casino players will flock to.
Once it’s made the Live Poker, Live Dealers sections and offered a range of great deals on its promotions page – then it’ll be a site worth visiting, of that I’m sure. But until then, it doesn’t offer anything to players other than a platform to play its games.
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